Warranties
COMPACT FLUORESCENT LAMPS
8,000 Hour Lamps 12 months
LIMITED WARRANTY
This TCP product is warranted for a period of one year from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within one year of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
10,000 Hour Lamps 15 months
LIMITED WARRANTY
This TCP product is warranted for a period of 15 months from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (address below) along with the original sales receipt within 15 months of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
289 Series 9 Watts and Higher Lamps 18 Months
LIMITED WARRANTY
This TCP product is warranted for a period of 18 months from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within 18 months of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
15,000 Hour SpringLamp® 24 months
LIMITED WARRANTY
This TCP product is warranted for a period of 24 months from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within 24 months of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
50,000 Hour Ballasts 5 Years
LIMITED WARRANTY
This TCP product is warranted for a period of 5 years from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within 5 years of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
SPECIALTY
25,000 Hour Cold Cathode 36 months
LIMITED WARRANTY
This TCP product is warranted for a period of 36 months (12 hours/day burn time) from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within 36 months of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
50,000 Hour LED 5 Years
LIMITED WARRANTY
This TCP product is warranted for a period of 5 years (24 hours/day burn time) from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within 5 years of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
FIXTURES
Fixtures 24 months
LIMITED WARRANTY
This TCP product is warranted for a period of two years from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within two years of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state. Light bulbs are not covered under this warranty.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
EMERGENCY
This TCP product (except batteries; see below) is warranted for a period of five years from date of original purchase against defects in materials and workmanship. If these products should fail to operate due to materials and workmanship, simply return this to the place of purchase or to the TCP, Inc. service center (
address below) with its RGA as stated in the terms & conditions, and the product will be repaired or replaced at TCP’s sole discretion. The warranty is expressly limited to repair or replacement of the product. No labor charge will be honored without prior written factory authorization. Damage incurred from handling or in transit is not covered by this guarantee. Claims for shipping damages must be filed with the carrier. This warranty gives the customer specific legal rights, which vary from state to state. Light bulbs are not covered under this warranty.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
Sealed Lead Calcium 8 years 1 year - 5
Nickel Cadmium 15 years 5 years - 5
Battery Type Life Expectancy Full Warranty Pro-Rate Total
The pro-rated warranty period for batteries begins on the date the full warranty ends.
LINEAR
Electronic Ballast Warranty
Section 1.This TCP product is warranted for a period of five (5) years from date of manufacture against defects in materials and workmanship. If the ballast fails the warranty, the purchaser must return the ballast, at purchaser’s expense, directly to TCP using a pre-approved Return Authorization label. Section 2. Upon verification that the ballast was defective during the warranty period, TCP shall promptly, at TCP’s expense, make available a repaired or new replacement ballast. Section 3. TCP will pay actual labor expenses for the replacement of defective ballasts, up to a maximum of $10.00 per ballast. Section 4.The warranty provided shall automatically expire without notice five (5) years after the date of manufacture. Section 5.To the extent permitted by law, TCP shall not be liable for misuse, lost profits, loss of use or other special, indirect or consequential damages resulting from any breach of TCP’s warranty, even if TCP has been advised of the possibility of such damages.
THE WARRANTY PROVIDED ABOVE IS EXCLUSIVE AND NO OTHER WARRANTY IS PROVIDED,WHETHER WRITTEN OR ORAL, EXPRESSED OR IMPLIED. TCP SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE OF THE BALLAST, THE TCP TECHNOLOGY CONTAINED THEREIN AND ANY OTHER MATERIALS OR SERVICES PROVIDED HEREUNDER; THE REMEDIES OF SECTION 2 SHALL BE THE SOLE AND EXCLUSIVE REMEDIES WITH RESPECT TO THE LIMITED PRODUCT WARRANTY OF SECTION 1.
T8 Linear Lamp Warranty
This TCP product is warranted for a period of two (2) years from date of manufacture
against defects in materials and workmanship.
GENERAL LIGHTING
Metal Halide Lamps 12 months
LIMITED WARRANTY
This TCP product is warranted for a period of one year from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to TCP Service Center (
address below) along with the original sales receipt within one year of purchase. This product will be repaired or replaced, at TCP’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state.
WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.
Incandescent & Halogen Satisfaction Guarantee
If this TCP light bulb does not perform to the specifications printed on the package, simply call 1-800-771-9335 and we will replace your light bulb, guaranteed!
Some of our products contain mercury Hg. Dispose according to local, state or Federal Laws. See
www.lamprecycle.org, or call 1-800-771-9335.
ADDRESS
TCP, Inc.
TCP Service Center
325 Campus Drive
Aurora, OH 44202