Title: Business Systems Analyst - JDE

Reports to: Director, Information Technology
Exemption Status: Exempt

Summary
The Business Systems Analyst is responsible to develop thorough knowledge in the design, implementation, operation and support of specific business applications and/or supporting technologies to deliver improved business performance. The day-to-day activity of the Business Systems Analyst demonstrates an IT culture that emphasizes quality, responsiveness, customer service, productivity, high standards and results. The Business Systems Analyst is responsible for partnering with business owners and end users throughout the company to deliver superior results. The position reports to the Director, Information Technology and maintains open and unbiased communication to ensure the objectives, scope and timeline of projects are maintained and issues surfaced as appropriate.

Essential Duties

• Establish, in conjunction with Director, Information Technology and business owners, challenging IT goals, plans and objectives that support the company’s vision.
• Develop, maintain and enhance knowledge in the JD Edwards OneWorld and EnterpriseOne solutions in one or more of the following areas: Sales Order Management; Inventory Management; Advanced Pricing; Advanced Warehousing, Transportation Management and other distribution related functionality and systems, including web-based customer self service applications.
• Manage and maintain positive working relationships with IT solution and service providers and evaluate alternatives to achieve greatest value for the company.
• Organize project activities using a lifecycle approach, including phases of design, configure/develop, validate, test, support and improve/sustain.
• Define tasks and resource requirements to the appropriate level of detail to enable accurate, on-time and on-budget projects.
• Participate in activities associated with internal/external IT security audits and risk assessments and implement corrective actions.
• Manage and respond to Help Desk requests in the areas of responsibility.
• Partner with business owners to understand, interpret and enhance requirements to jointly deliver solutions which exceed expectations.
• Help end users understand the capabilities of current IT resources and find ways to improve productivity and overall business performance through the expanded use of these capabilities.
• Evaluate and revise business and/or IT processes to reduce costs, increase efficiency and eliminate waste.
• Develop and maintain documentation to comply with internal and standards and requirements.
• Establish and support a positive work environment based mutual respect, honesty, team work and continuous improvement.
• Maintain work areas in compliance with 5S standards and policies.
• Maintain 24/7 availability to address critical business and/or IT issues.

Skills, Knowledge and Abilities

• Thorough knowledge of business applications within scope of responsibility and other solutions as necessary to fulfill job responsibilities.
• Analytical/problem solving skills.
• Clear and concise oral and written communication to all levels of the organization.
• Effectively organize and prioritize work.
• Simultaneously manage and deliver multiple projects.
• Proficiency in all Microsoft Office applications.
• Maintain a high level of confidentiality, as needed.

Requirements

• At least twelve years of successful and progressive IT and/or related business experience in a distribution and/or manufacturing company with a demonstrated ability and interest to learn new IT solutions to enable business process improvement.
• Requires attention to detail and accuracy, high energy, problem solving, forward thinking and the ability to adapt to changing business requirements while maintaining consistent and reliable IT solutions and services.

Education/Training

• Associates or Bachelors degree in Business, Computer Science, Management Information Systems or other appropriate field of study and/or equivalent work experience.

Physical/Environmental

• Sitting for periods of time, completing tasks using a computer and other office equipment.
• Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching.
• May require lifting up to 10 lbs.
• Job position responsibilities are generally performed in a business office environment with computers, printers and phones.
• Travel as required.

Submit your resume to
humanresources@tcpi.com

Title: District Sales Manager

Reports to: Regional Sales Manager
General Summary:
This position is responsible for developing and cultivating TCP’s product acceptance at various levels of end users (Electrical & Lighting Contractors, Industrial Contractors, Maintenance Technicians, Training Schools, etc.) in addition to soliciting and securing new Distribution accounts. District Sales Manager is expected to meet and exceed assigned sales quotas. In addition, maintain and forward relevant market information, competitive sales and marketing strategies to the appropriate supervisor.
Essential Duties:

• Actively support the company’s culture and business mission by always putting TCP’s people and its customers first.
• Contact and secure new business as well as maintain and grow existing business through: Sales calls, Phone contacts, Job site visits, Distributor training, Trade Shows, etc.
• Achieve targeted sales growth for assigned territory at a rate and profit margin consistent with the strategic business plan.
• Provide current market information such as current trends, sales techniques, application of products in various markets, suggested marketing programs, etc. to the Regional Manager on a Regular basis. Relationship selling, partnering, and managing of accounts (in addition to end-user coverage).
• Promote/sell/secure orders from existing and potential customers.
• Demonstrate products and services and assist prospective end-user and distributors in the selection of those best suited to their needs.
• Familiarize established accounts with new products, services, and developments (market penetration).
• Establish professional customer/vendor relationships with appropriate customer personnel.
• Prepare documents such as price quotations, terms of sales, delivery dates, and service obligations.
• Investigate policies and notify company of competitive products, promotional sales, selling techniques, pricing, warranties, and marketing policies.
• Submit periodic reports detailing activities/sales volumes/expenses.
• Investigate and expedite warranty claims and complaints in accordance with company policies.
• Conduct follow-up service calls to all accounts to ensure satisfaction with all agreements reached during sales approach.
• Conduct all business transactions in a manner that upholds the high ethical standards of the Corporation.
• Help ensure the success of the sales/marketing plan through sales efforts directed toward end-users, distributors, dealers, facilities, organizations, professional clientele, etc.
• Additional responsibilities as required.

Experience, Education and Essential Requirements:

• Bachelor’s Degree, w/2 to 3 years outside sales experience.
• Demonstrated aptitude for problem solving; ability to determine solutions for customers (consultative sales approach).
• Excellent communication skills (verbal and written).
• Retail background preferred.
• Demonstrated initiative (self-starter).
• Flexible style (“do whatever it takes” approach).
• Availability for overnight travel (minimum three nights per week).
• Valid driver’s license.
• Two (2) major credit cards.
• Basic computer skills – Microsoft Word, Excel and PowerPoint or similar products.

Submit your resume to
humanresources@tcpi.com

Title: Business Development Manager

Reports to: Manager, Business Development Group with dotted line responsibility to Regional Sales Manager

Summary
Under the direction of the Manager - Business Development Group and the Regional Sales Manager, Business Development Managers (“BDMs”) coordinate with local TCP representation (either a TCP District Sales Manager or Sales Representative Agency) to provide direct sales support to TCP customers.

Essential Duties

• Actively support the company’s culture and business mission by always putting TCP’s people and its customers first.
• Meet individual and departmental sales metrics established for:
• Outbound call activity to increase overall business in assigned region.
• Outbound call activity to promote sales for marketing campaigns in assigned region.
• Quote activity and quote conversion rates in assigned region.
• Develop excellent working relationship with District Sales Managers (DSM) and Regional Sales Managers to promote, increase, and retain sales in assigned region.
• Primary order management and order entry which involves cancellations, substitutions, and order maintenance.
• Respond to inventory availability inquires, pricing inquires, and fielding basic technical questions.
• Utilize promotions and other sales tools to generate orders.
• Promoting and selling TCP products to new and retained customers.
• Development of customer relationships within territory/region
• Present proposals to customers in a convincing manner and respond to customer questions and/or objections to secure sale.
• Negotiate terms of sale to the best advantage of the company.
• Follow up on new, current and past customers.
• Other duties or projects assign by manager.

Skills, Knowledge and Abilities (SKAs)

• The ability to effectively create and secure new business opportunities.
• Strong product knowledge.
• Exceptional written skills.
• Proficient in MS word, Excel and PowerPoint skills.
• Excellent follow-up skills.
• Able to multi-tasking.
• Strong business and decision making skills.
• Good understanding of the electrical distribution sub-channel, including its key participants.
• Familiarity with local TCP representation (DSM or Rep Agency).

Requirements

• High degree of professionalism in forms of communication internally (TCP departmental relationships) and externally (TCP customers worldwide).
• Willingness to be part of a team and work closely with other team members to achieve individual and departmental sales goals.
• Ability to work in a fast-paced sales environment.
• Flexibility to adjust to changing work flow demands based departmental daily workload.
• Positive upbeat attitude to promote team building.
• Excellent team building skills.
• Strong communication skills, strong persuasive skills
• Ability to exceed sales potentials and objectives
• Outstanding customer service skills

Education/Training

• Bachelor's degree in business
• Prior experience in lighting field a plus

Physical/Environmental

• Sitting for long periods of time, completing tasks using a computer and other office equipment.
• Position requires frequent talking, hearing, and vision with occasional standing, walking and reaching.
• May require lifting up to 10 lbs.
• Job position responsibilities are generally performed in a business office environment with computers, printers and phones.

Submit your resume to
humanresources@tcpi.com

Title: Associate Product Manager

Reports to: Product Manager
Summary
This position supports the product managers and sales in efforts to grow their product line sales and margins.
Essential Duties

• Participates in the product development process, monitoring the status of products through each stage of the development process
• Directs and performs all aspects of product changes and development, including creating product specification sheets, coordinating compliance testing and ensuring proper product positioning
• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
• Reviews sales history and performance of products within category, summarizing conclusions on how products performed and communicating summary across departments.
• Investigates lower than expected performers by regularly performing pricing and competitive analysis and establishes action plans to address them, including recommendation to rationalize products
• Recommend strategies to improve market position, improve quality or reduce costs.
• CFL Product Manager is responsible for products across all business channels including commercial, retail, e-commerce, OLM and OEM channels.
• Manages and communicates sales information and product changes both internally and externally through respective sales channels.
• Helps to secure major orders/opportunities where needed for respective product group.
• Maintains and updates annual forecast. Responsible for actions to reduce excess inventory as measured by established product group inventory turns.
• Establishes and maintains key relationships with vendors to help facilitate the timely completion of projects and/or new products.
• Provides strategic development of category that enhances brand image and drives profitable growth within category.
• Represents the sales and marketing departments in group meetings, industry shows and events.
• Adheres to and promotes TCP’s company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the company.
• Other duties as assigned.

Experience/Requirements

• Must be proficient in PowerPoint and Excel
• Strong analytical, communication and presentation skills required.
• Attention to detail and appreciation of deadlines is essential

Skills, Knowledge and Abilities

• Preferred experience in customer service, purchasing, inventory, administrative assistance and related disciplines.
• Ability to work in a team environment.
• Ability to be self-motivated.
• Ability to be quick learner.

Education/Training

• Bachelor Degree in Business, Engineering or Marketing

Physical/Environmental

• Sitting for long periods of time, completing tasks using a computer and other office equipment.
• Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching.
• May require lifting 10-25 lbs.
• Job position responsibilities are generally performed in a business office environment with computers, printers and phones.

Submit your resume to
humanresources@tcpi.com

Title: Business Unit Manager

Reports to: VP of Marketing

Summary

The business unit manager is responsible for global direction and full P&L of the product line. The business unit manager markedly influences the corporation and requires leadership skills to provide corporate direction to employees through coaching, operations knowledge and business directives as indicated by senior managers and the corporate goals. The job requires impeccable work ethic, precise attention to detail and experience in working with the marketing, operations and business development team.

Essential Duties

• Builds market position by locating, developing, defining, negotiating, and closing business relationships
• Develop and communicate vision and expectation levels to unit members.
• Develop and execute strategic marketing plans to establish and implement annual sales and marketing plans; monitor and evaluate performance against plan and adjust accordingly
• Collaborate with unit to ensure that business and marketing plans drive the growth and profitability of the business.
• Work closely with sales and category management to develop, implement and drive market and product strategies.
• Conduct analysis and drive results in particular region due to in-depth knowledge and understanding of the current and future market in that area.
• Use sales forecasting and analysis to ensure the sale and profitability of assigned product line(s).
• Establish consistent and effective communications with category management to ensure that customer requirements and market opportunities are captured in the new product development process
• Develop and implement key marketing activities that promote products and drive increased profit and market share. Specifically, make strategic decisions around pricing and promotions in the market.
• Partner with field sales to develop the strategy and tactics to communicate product positioning.
• Gain intimate understanding of market dynamics and gain market foresight through extensive field travel with sales representatives, customers and key opinion leaders
• In conjunction with category management, plan and manage product launches
• Incorporate market research and data analysis into annual and strategic planning process
• Effectively interact with engineering, supply chain and operations, legal, regulatory affairs, quality assurance, and customer service to achieve goals including cost-out initiatives and distribution channel management.
• Establishes strategic direction business unit product development team. Knows and understands the assigned Business Unit (BU)’s strategic directions.
• Technically develops, manages and delivers projects including developing detailed business proposals, project schedules/financials, and managing multiple global projects.
• Technical/Application Support. Provide technical and project management support to customer and sales.
• New Product Introduction (NPI). Work with the global product team, Marketing and Marketing Communications to support the New Product Introduction process.
• New Product Development (NPD). Provide insights from marketing visits and sales input
• Develops a team environment that values diversity and uses various individual’s strengths to the benefit of the team.
• Additional responsibilities as requested or required.

Experience/Requirements

• Minimum 5 years experience in lighting or electrical industry.
• Two(2) to three (3) years in direct customer interaction role or sales role.
• Six (6) to eight (8) years work-related experience required, preferably in marketing, sourcing and manufacturing.
• Experience in engineering or technology fields (i.e. R & D, product design/development) preferred.
• Demonstrated success in downstream marketing activities with very strong market insight and foresight abilities
• Demonstrated ability and desire to travel extensively as a means of developing and maintaining market insight
• Must be a self-starter, independent, result oriented and professional.
• Business experience and exposure to all phases of the business: product management, marketing, sales, engineering, finance, and manufacturing.
• Must be professional and comfortable doing presentations to external/internal business partners.
• Must be willing to take risks to drive the strategies and effectiveness of your unit

Skills, Knowledge and Abilities (SKAs)

• Knowledge of the commercial lighting/ energy efficiency market.
• Demonstrated ability to cope with stress and maintain a pleasant and cooperative temperament with internal and external customers.
• High energy level.
• Strong computer skills, namely with the Microsoft Office suite of applications.
• Excellent communication skills.
• High degree of business acumen with primary orientation toward process/systems, speed, cost quality and creating customer value and results.
• Creates and manages change through continuous exploration and learning.
• Cognitive skills: analytical and problem solving skills, as well as ability to provide a sound and reliable judgment in complex situations.
• Strategy and execution skills with ability to operate strategically, tactically, and operationally.

Education/Training

• Bachelor's Degree is required.
• Masters Degree or MBA preferred.
• Project Management Professional (PMP) Certification preferred.

Physical/Environmental

• Sitting for long periods of time, completing tasks using a computer and other office equipment.
• Position requires frequent talking, hearing, and vision with occasional standing, walking and reaching.
• May require lifting up to 10 lbs.
• Job position responsibilities are generally performed in a business office environment with computers, printers and phones.
• Travel as required

Submit your resume to
humanresources@tcpi.com

Title: Electrical Engineer – Linear/LED/CFL

Reports to: Sr. Engineering Manager

Summary

The Electrical Engineer – Linear/LED/CFL for Technical Consumer Products, Inc. in Aurora, OH is responsible for designing/refining switch mode power supply/lighting ballast/control projects to meet the target specifications. Along with developing, implementing and maintaining TCP’s new or existing product lines, this position works closely with members of the Product Management department, to ensure continuity in product offering and company goals.
Essential Duties

• Works with Global New Product Development team from conceptualization through product run.
• Responsible for development of new products with an emphasis on using low cost design philosophy and design for ease of manufacturability in a high volume, mass production environment.
• Maintain daily communications with overseas project teammates in order to integrate overall project efforts effectively.
• Generate extensive engineering documentation (Schematics, PCB Layouts, Gerber Files, Bills of Material, magnetic specifications, costed bills of material, timelines, etc).
• Through strong written and verbal communication skills, provide weekly detailed status reports of all ongoing activities.
• Be involved in the support of the existing product line by identifying and approving the source of low cost electronic components, i.e. purchasing and logistical support.
• Adheres to and promotes TCP’s company values by performing duties in a manner that is consistent with being a team player and supports the continued growth of the company.
• Performs additional tasks as assigned by the Manager.

Climate:

• Office/laboratory environment

Experience Requirements:

• Minimum of 2-3 years experience as a Project Associate within project oriented, new product development of power supply based products or other complex consumer electronics.
• Proficient in the latest switch mode power supply. Designs and develops power supplies (DC/AC inverters, DC/DC converters, chargers) using various switch mode topologies (includes PWM techniques, Current sharing, Power factor correction, Zero volt switching, etc) technology for a cost effective and efficient end products.
• Experience with optimizing PC board layouts to maximize real estate efficiency and minimize ground loops, EMI sensitivity, signal coupling and other undesirable signal interactions.
• Ability to provide guidance regarding mechanical and package designs.
• Design for EMI / RFI electromagnetic inference specifications (both conducted and radiated).
• Familiar with, or used, Orcad, Altium(Protel) or similar cad package for generation of printed circuit board design and schematic capture.
• Familiar with, or used, AutoCAD or similar cad packages.
• Familiar with LabVIEW
• Familiar with circuit simulation and Math analysis software such as PSpice, and Mathcad.
• Ability to work in a team environment.
• Ability to be self-motivated.
• Ability to be quick learner.
• Strong analytical and problem solving skills required.
• Minimal travel required.

Education/Training:

• BSEE with 2-3 years experience

Submit your resume to:
humanresources@tcpi.com

Title: Electrical Engineer I (Entry Level)

Reports to: Sr. Engineer

Summary
Responsible for working with senior design engineer on designing/refining switch mode power supply/lighting ballast/control projects to meet the target specifications.

Essential Duties

• Assist senior design engineer on new product development from conceptualization to production.
• Responsible for testing new products with an emphasis on using low cost design philosophy and design for ease of manufacturability in a high volume, mass production environment.
• Ability in basic English written communications with overseas project teammates on overall project efforts.
• Generate engineering documentation (Schematics, Bills of Material, magnetic specifications, cost bills of material, etc)
• Be involved in the support of the existing product line by identifying and approving the source of low cost electronic components, i.e. purchasing and logistical support.
• Adheres to and promotes TCP’s company values by performing duties in a manner that is consistent with being a team player and supports the continued growth of the company.
• Performs additional tasks as assigned by sr. design engineer.

Experience Requirements

• Knowledge in the latest switch mode power supply and various switch mode topologies (includes PWM techniques, Current sharing, Power factor correction, Zero volt switching, etc) are preferred.

Education/Training

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology.
• MSEE in Power Electronics major preferred.

Physical/Environmental

• Sitting for long periods of time, completing tasks using a computer, other office equipment and engineering laboratory equipment.
• Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching with hands and arms.
• Hand dexterity with frequent use of fingers.
• Specific vision abilities include close vision, color vision and ability to adjust focus.
• May require lifting and/or move up to 25 lbs.
• Responsibilities are generally performed in a business office environment and electrical engineering laboratory.

Submit your resume to:
humanresources@tcpi.com

Title: Lab Technician, Photometric

Exemption Status: Non-exempt

Summary
This position is responsible for conducting a variety of electrical, photometric and colorimetric tests. Most time is spent interacting with test measurement equipment through a PC; work is done using prescribed procedures. At times there is a need to design and assemble electrical devices and apparatus, frequent use of electrical measurement instruments, along with designing and fabricating mechanical and electrical devices, fixture and test racks.

Essential Duties

• Photometric, electrical and life testing of lamp products as directed.
• Ballast electrical testing.
• Calibration of test equipment as directed.
• Quality control checks of measurement systems.
• Transposing test data in computer.
• Ability to conduct work with a high degree of accuracy.
• Proof check work and measurements before completion.
• Perform basic simple wiring utilizing hand tools.
• Constructing electrical and mechanical test equipment.
• Maintain electrical and test equipment.
• Perform complex test procedures using technical electronic equipment.
• Use of hand power tools.
• Perform other duties as requested by your supervisor.

Experience/Requirements

• Communication skills both written and verbal.
• Basic personal computer skills including Microsoft Word and Excel.
• Technical ability to be able to follow the technical documents including electrical schematics.
• Willingness and ability to train and learn.

Skills, Knowledge and Abilities (SKAs)

• Good working knowledge of Microsoft Excel.
• Attention to detail.
• Accuracy in working with numbers.

Education/Training

• High School Diploma.
• 2-year Associates Degree in Electronic Technology or the equivalent through work experience.

Physical/Environmental

• Sitting at PC, entering data.
• Bending and standing to test equipment and load racks.

Submit your resume to
humanresources@tcpi.com

Title: Warehouse Associate I

Reports to: Distribution Center Manager/Distribution Center Supervisor

Summary
This position will perform a variety of warehouse functions between Shipping, Receiving and Assembly area as directed by the DC Supervisors and Managers.

Essential Duties

• Actively support the company’s culture and business mission by always putting TCP’s people and its customers first.
• Ability to work in a team environment and be cross trained for multiple job junctions within the Distribution Department
• Actively participate in team roles and team development, including continuous improvement initiatives to meet cycle time, schedule and quality objectives.
• Keep work area clean and safe. Assure trash is removed from work area in a timely manner and is properly disposed. All unused material is properly returned to stock. Conform to departmental 5S guidelines.
• Verify products meet or exceed stated requirements related to workmanship, engineering change orders, production material notices, evaluations samples, and test criteria.
• Assembly: working on an assembly line to produce finished goods for shipments. Mechanical assembly using excellent manual dexterity, depth perception, and attention to detail.
• Comply with safety guidelines, policies, and procedure including proper PPE.
• Follow all departmental Standard Operating Procedures and guidelines.
• Shipping: Picking and packing preparation and customer orders up to 75lbs.
• Shipping/Receiving: Loading outbound and inbound trailers up to weights up to 75lbs
• Perform additional tasks as assigned by supervisor or manager

Skills, Knowledge and Abilities

• The ability to work in a warehouse setting with temperatures fluctuation from hot to cold throughout the year
• Basic math skills

Essential Requirements

• High School diploma or GED equivalent.
• 0-3 years of assembly experience.
• Excellent manual dexterity and ability to use hands and basic hand tools.
• Able to hold and use drills or pneumatic tools to assemble TCP products.
• Must be able to distinguish between red, blue, yellow, green and orange electrical wiring.
• Work in a fast paced environment.
• Compute basic math and problem solving skills.
• Work in a fast paced environment, standing and/or walking 8-10 hours a day working manual and electronic equipment
• Must be able to lift up to 70 pounds on a regular basis as required.
• Depth perception
• Attention to detail and follow directions given
• Ability to read schematics or engineering drawings as required
• Perform or inspect component replacement and rework on units, sub-assemblies and overhaul/exchange assemblies as required
• Coordinate and interact effectively with other functions (engineering, shipping/receiving, etc) as required
• May be required to perform other duties/projects as assigned
• May be required to run semi-automated equipment according to established procedures
• Must be willing to work overtime as assigned by assembly leader or shift supervisor
• Previous experience with the use of scanners a plus
• Fork lift experience a plus

Education/Training

• High school or GED Equivalent

Submit your resume to
humanresources@tcpi.com

Title: Manager, Business Development Manager

Summary
This position is responsible for overseeing the inside sales team. The manager’s main responsibility is to maintain customer satisfaction by defining and developing service expectations, and problem-solving information. The manager will train and maintain a staff to provide direct sales support to TCP customers.

Essential Duties
Lead, manage and develop the BDM’s. Primary order management and order entry which involves order cancellations, substitutions, order maintenance, inventory availability inquires, pricing inquires, fielding basic technical questions. Utilizing promotions and other sales tools to generate orders Manage and grow existing account base, exceed budgeted sales and increase market share. Promoting and selling TCP products to new and retained customers Development of customer relationships within territory/region Ability to build relationships and work well across functions

Skills, Knowledge and Abilities (SKAs)
Demonstrated leadership capabilities, including people development/coaching, objective setting, and measurement skills. Experience in a collaborative team environment, delegating workload and responsibilities The ability to effectively create and secure new business opportunities Exceptional written skills Proficient in MS word, Excel and PowerPoint skills Excellent follow-up skills Able to multi-tasking Strong business and decision making skills

Requirements
Ability to exceed sales potentials and objectives Excellent customer service skills Proven persuasion, leadership, initiative, and communication skills

Education/Training
Bachelor's degree in business Prior experience in lighting field a plus

Submit your resume
humanresources@tcpi.com